About Our Animal Hospital

My pet is a handful. Can I pay my bill ahead of time or in the exam room so I don’t have to wait in the lobby after the exam is over?

Yes. When you call to schedule your appointment, please let us know that you would like to be billed in advance. We typically ask for a credit card and will…
My pet is really well trained. Does he/she need to be on a leash/in a carrier when we visit the hospital?

For the safety and protection of all clients, patients, and veterinary team members, we require all pets to be on a leash or in a carrier when they arrive at…
I brought my pet to see the veterinarian for a problem, and my pet isn’t getting any better. What can I do?

Call us. Just like doctors, veterinarians sometimes need to try more than one treatment/medication to find the solution to cure or manage a pet’s condition. Please let us know if…
Is it OK to call with questions about my pet’s health?

Although we can’t provide lengthy consultations or a diagnosis over the phone, we welcome questions from our clients. Please feel free to call or stop by anytime.
My pet needs to come in for a regular exam/minor procedure, but I don’t have time to wait at the hospital the whole time. Can I drop my pet off and pick him/her back up later in the day?

We do offer drop-off appointments. Please call to arrange this service. We usually ask that you drop off your pet in the morning. We will call you once your pet…
Do you offer any payment plans?

Unfortunately, we do not offer any payment plans at this time. We request that you pay for services provided at the time of your pet’s visit. If you have any…
What forms of payment do you accept?

We can accept any of the following payment methods: Cash Visa MasterCard Debit We also accept most pet insurance plans.
What’s the best way to schedule an appointment?

To make an appointment with our animal hospital please call (519) 371-1221to book a convenient appointment time, or use our online appointment scheduler to request a date and time.
Where is your clinic located?

As your Veterinary Clinic in Owen Sound. We can be found at 102743 Grey Road, #18 Owen Sound, ON. Please call (519) 371-1221 to schedule an appointment!
What do I do in the case of an emergency and your clinic isn’t open?

In an emergency, call 1-888-851-7870. Leave your name, phone number, and a brief description of your pet’s problem. Our on-call veterinarian will return your call as soon as possible. If…

About Our Animal Hospital

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