To our valued customers and their pet families,
We ARE OPEN, but ask you to call before coming to the clinic.
Like all of you, we are waking up each day to find new measures are needed to battle the COVID 19 outbreak. At the Owen Sound Veterinary Clinic, we are implementing additional measures to protect your health and well being. We are keeping our office open, but following the recommendations of the College of Veterinarians of Ontario and the Ontario Ministry of Health we are restricting our services in the following ways.
- We are now limiting service to urgent, emergency or time sensitive care of our patients
- You are still able to pick up medications and food, just call ahead. Our supply chains are struggling with increased demand, and are currently taking 5- 7 days or more to fill orders. Our supplies of critical care medication are well stocked, and should remain available.
- Our office hours will now be Monday – Friday 8- 5, Saturday 8-12
- We will not be allowing clients to enter the building, so that we can maintain safe distances.
- We ask clients to call ahead to make arrangements for appointments, or pick up of medications and food.
- If you are sick, caring for someone who is sick, or have travel history in the past 14 days, we ask that you do not come to the clinic, but make arrangements for someone to bring your pet.
- We will be offering alternate forms of consultation with our veterinarians- by phone, video conference or email.
- We are currently processing VISA or Mastercard payments over the phone. Debit cannot currently be used. Cash (exact change) or cheque can be accepted if you have no other method of payment
The current spread of COVID-19 is as a result of human to human transmission. However, there have been reports to indicate that COVID-19 is also being transmitted from humans to animals, with recent media reports indicating dogs, a tiger and cats have been infected. According to the World Organisation for Animal Health, there is no evidence that pets play a role in transmitting the disease to humans. Although data is still limited, to date, there have been no reports of livestock being infected or sick with COVID-19 virus anywhere. Scientists are still trying to understand if and how COVID-19 affects animals. This is an area that continues to be studied.
As a precautionary measure, it is recommended that people with COVID-19 symptoms or those who are self-isolating due to contact with a COVID-19 case, should follow similar recommendations around animals, as they would around other people in these circumstances. If you have any additional concerns or questions, please call or email us We are here to help you with what you need, and look forward to the return to normal service.
Dr. Marie McKibbin and the team at the Owen Sound Veterinary Clinic.