To our valued customers and their pet families,
We ARE OPEN, but ask you to call before coming to the clinic.
Like all of you, we are waking up each day to find new measures are needed to battle the COVID 19 outbreak. At the Owen Sound Veterinary Clinic, we are implementing additional measures to protect your health and well being. We are keeping our office open, but following the recommendations of the College of Veterinarians of Ontario and the Ontario Ministry of Health we are restricting our services in the following ways.
- We are now limiting service to urgent, emergency or time sensitive care of our patients
- You are still able to pick up medications and food, just call ahead. Our supply chains are struggling with increased demand, and are currently taking 5- 7 days or more to fill orders. Our supplies of critical care medication are well stocked, and should remain available.
- Our office hours will now be Monday – Friday 8- 5, Saturday 8-12
- We will not be allowing clients to enter the building, so that we can maintain safe distances.
- We ask clients to call ahead to make arrangements for appointments, or pick up of medications and food.
- If you are sick, caring for someone who is sick, or have travel history in the past 14 days, we ask that you do not come to the clinic, but make arrangements for someone to bring your pet.
- We will be offering alternate forms of consultation with our veterinarians- by phone, video conference or email.
- We are currently processing VISA or Mastercard payments over the phone. Debit cannot currently be used. Cash (exact change) or cheque can be accepted if you have no other method of payment
Current information indicates that cats and dogs are not affected by the novel Coronavirus, so there does not appear to be any health risk to our pets. While two dogs in China tested positive for COVID-19, there have been no reports of illness in dogs or cats. Also, there is no known transmission of COVID-19 from a pet to person. This does not mean that we should not take sensible precautions. If you are infected with COVID-19, wash your hands or use hand sanitizer before touching your pet. There is a risk that an infected person touching their pet could leave virus particles in the fur which another person could then pick up. Dr. Scott Weese, of the University of Guelph says the following: “If you’re infected, stay away from people and pets. If you’re infected and you’ve been with your pet, keep it away from others. If we keep pets from getting exposed and keep exposed pets away from people, then we reduce the risks – if there are in fact any – even further” Current and reliable information will be available on our website, as well as at ovma.com and wormsandgermsblog.com. Should you have any additional concerns or questions, please call or email us.
We are here to help with what you need, and look forward to the return to normal service.
Dr. Marie McKibbin and the team at the Owen Sound Veterinary Clinic.